Privacy Policy

Privacy Policy

(Last updated: September 2025)


At Noa & Claire, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information when you visit or make a purchase on www.noaandclaire.com.

 

1. Information We Collect

When you visit our website, we may collect the following data:

  • Personal information: name, email address, shipping/billing address, and phone number.

  • Payment details: processed securely through third-party providers (we do not store full payment information).

  • Order history: products purchased, order dates, and delivery preferences.

  • Technical data: IP address, browser type, device information, and cookies.

 

 

2. How We Use Your Data

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and handle returns.

  • Improve website performance and personalize your shopping experience.

  • Send exclusive offers, promotions, and newsletters (only if you opt-in).

 

 

3. Sharing Your Information

We respect your privacy — your data will never be sold.

We may share your information only with:

  • Logistics partners: such as Royal Mail, Evri, and DPD UK for delivery purposes.

  • Payment providers: such as Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Klarna.

  • Analytics & marketing tools: like Google Analytics, to improve website performance.

 

4. Cookies

We use cookies to:

  • Remember your shopping preferences.

  • Track website performance.

  • Provide personalized product recommendations.

You can manage or disable cookies in your browser settings.

 

5. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

 

  • Request access to your personal data.

  • Request corrections or deletion of your data.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, email us at info@noaandclaire.com.

 

6. Data Retention & Security

  • We retain your order data for as long as required by tax and accounting laws.

  • Your information is securely stored and transmitted using SSL encryption.

 

 

7. Contact Us

For any privacy-related questions, contact us at:

📧 Email: info@noaandclaire.com